Exporting Procedure:

1. Consulting and Field Trip for checking goods
If you have the intention to move abroad or move back from abroad, we will send sales person to your place and provide professional service to you free of charge.

2. Authorization and Packing
Once ensure our service, we will provide contract a week in advance.
Our staff will provide the most proper and safe packing by using appropriate packaging materials and methods, according to different shape and size of the object,.
Meantime we will be having a professional supervisor in field to communicate with you regarding making inventory, counting actual packages and measurements of the goods. You will be requiring to fill out the authorization letter, sign the customs documents and insurance declaration.

3. Customs Declaration and Booking
At port of departure, our professional shipping operators will arrange customs declaration, inspection declaration, and shipping space reservation for your personal items according to your list of documents.
According to contract agreement, clients need to pay in advance before the goods departure.

4. Customs Clearance and Delivery
Your assigned salesman will follow-up the whole procedure. Once the goods arrives the port of destination you will be getting contacted the first minute.

If you choose door to door service, when the goods arrives to the port of destination, our long-term cooperated overseas agents will help you to release the delivery order and arrange the customs clearance according to the documents you provide. After the customs clearance is completed, the goods will be delivered to your appointed place within a specified time. We will also help you with unpacking, simply installation, relocation and taking out the garbage once the job is done.

5. Feedback and After-Sales Service.
After the delivery, customer service will contact you by email regarding your service satisfaction. Your feedback is the basis of perfecting our company. If you purchase insurance services, we will assist you to deal with insurance claims together in case that you find any damage or loss of the goods within 45 days after you receive the goods.